Subscribe & Save With Our Dog Supplement Subscription

It’s the easiest way to keep your dog’s wellness stack fully stocked and save money while you’re at it! Subscribe & Save gives you:

✅ 15% off every order

✅ Worry-free, automatic deliveries

✅ Adjust your schedule anytime

✅ A surprise mystery gift (£20 Value) in your first delivery

Simple! Just head to any supplement product page, choose the Subscribe & Save option, select your delivery frequency, and check out as normal. Your Health Hero journey starts there!

You can add different supplements (or quantities) to your cart and subscribe to each with its own delivery schedule. Perfect for multi-dog households where everyone has their own health plan.

Absolutely. You can update how often you receive your subscription (every 20, 25, 50, or 100 days) anytime via your account dashboard. We’re flexible because your dog’s needs can change!

Life happens. Just log into your account and hit ‘Skip next delivery’ - no need to cancel or contact us. We’ve got your back.

Easy as paw-sibly can be. You can cancel your subscription at any time in your account settings.

If you or your dog aren’t loving your A‑OK9 supplements within 60 days of receiving them, let us know. We’ll make it right with a refund or alternative recommendation.

By subscribing to A-OK9’s subscription service, you agree to the following terms and conditions related to our Subscription Rewards Program. Please read carefully.

Eligibility for Free Delivery

Spend £55 or more (after discounts are applied) and your subscription order will be delivered free of charge. If your subscription order comes to less than £55, a small delivery fee of £5.95 will be added at checkout and subsequent reoccurring orders.

Eligibility for Rewards

To qualify for subscriber rewards, including credits and free gifts, your subscription must be active. Rewards will be granted based on the details of your active subscription.

Subscription Credits

Subscribers will receive credits based on their subscription value/or duration. These credits can be used towards future purchases. Credits are non-transferable, and only valid for use by the subscribing account holder.

Free Gifts

Free gifts may be offered to subscribers based on their subscription streak or other promotional terms. These gifts are subject to availability and may change at A-OK9’s discretion.

Active Subscription Requirement

To qualify for and redeem credits and free gifts, your subscription must remain active and a subscription order must be placed at least once every 6 months. If all products in your subscription are cancelled, or otherwise not active, you will not be eligible to earn or redeem rewards during that time. Failure to place a subscription order every 6 months will mean your subscription is automatically cancelled.

Cancellation and Reward Expiration

If you decide to reactivate your subscription within 7 days of cancellation, your rewards will remain available. After this grace period, all unused credits and rewards will expire. You can rejoin the rewards programme anytime by starting a new subscription, but previously expired credits or gifts won’t be reinstated.

Changes to the Rewards Program

A-OK9 reserves the right to modify, suspend, or terminate the Subscription Rewards Program at any time, with or without notice. Any changes will not affect rewards already earned prior to the change, unless otherwise specified.

General Terms

All other terms and conditions on a-ok9.com, including those regarding subscriptions and purchases, apply to the Subscription Rewards Program.

Once you have an active subscription with us, you’re automatically part of our rewards program! That means you’ll get access to exclusive benefits, like credits based on your order value, surprise free gifts in your orders and exclusive loyalty access to new products and sales.!

Each order includes a special reward based on your subscription order.

Your rewards remain secure as long as you maintain at least one active subscription. If you’d like to take a break, we recommend pausing your plan or swapping products rather than cancelling.

To keep earning rewards, make sure you have an active subscription. If all subscription items are cancelled, your saved credits or rewards will be cleared. However, if you restart your subscription within 7 days, you’ll still be able to use your rewards before they expire. After 7 days, any unused rewards will be permanently removed.

Subscription credits are special bonuses you earn as you keep your subscription going. You can view and manage them in your subscription portal, and use them to save on future orders.

ou can view your rewards and credit balance anytime in your subscription portal. Just log into your account and it’ll show you how much you’ve earned, used, and what’s available to spend on future orders.

Credits are added to your account once your subscription order is processed and payment is confirmed. Any surprise gifts or bonus rewards will be included in your next delivery!

Your credits stay active as long as you have an ongoing subscription. If you cancel your subscription, any unused credits will expire.

In most cases, rewards and credits can’t be stacked with other discount codes. But don’t worry, we’ll always make sure you’re getting the best available value at checkout.

Skipping a month won’t affect your existing rewards, you’ll just pause earning new ones until your next order processes. Your current credits will still be safe and waiting for you!

Sorry about that! Please reach out to our support team and we’ll look into it right away to make sure you get the rewards you’ve earned. Contact us